COSIB GmbH offers technical support to SAP Business ONE users.
If you need it, please contact us by phone: +49 (0) 2161 946 397 - 0.
COSIB GmbH offers technical support to SAP Business ONE users.
If you need it, please contact us by phone: +49 (0) 2161 946 397 - 0.
In case that we need access to your system during the support session, you must first run the ANYDESK software. The client is smaller than 2MB and works both without and with installation. The high performance with up to 60 frames per second, depending on the Internet connection, also offers a high level of user-friendliness. Other features such as drag & drop, file transfer, chat and much more are of course also on board.
To join a session, you must run the anydesk.exe file. The respective session number is then visible and this session number you call to contact our support staff. A remote connection is then established. Registration is not required to attend a meeting!
What is ANYDESK?
What is the Remote Support Platform (RSP)?
The Remote Support Platform (RSP) protects your system and you benefit from automated remote maintenance. The remote support platform shortens the time it takes to identify and resolve potential issues, minimizing disruptions to business and database processes.
Main functions:
Added value through Remote Support Platform (RSP) for you as a customer:
All important information about Remote Support Platform (RSP) can be found here:
Frequently asked questions about RSP (FAQ as pdf document)