If you are a SAP Business One customer and are considering changing your SAP partner we are at your side.
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Would you like to place the management of your SAP maintenance contract in new hands?
There can be many reasons why you might want to change your SAP software maintenance partner. This is certainly not a decision to be taken lightly, as in the vast majority of cases you are in good hands with your existing software partner.
Our advice: First of all, talk to your existing partner about your reasons.
If there are still reasons to consider a change afterwards, it is best to determine for yourself which requirements are particularly important to you and which alternative partners can fulfill precisely these requirements for you.
- Our greatest advantage in this context is our compact, but above all powerful team. The very close team coordination with short distances and structured planning make it possible to offer all customers an all-round good service.
- So if you are looking for a SAP Business One partner with many years of experience, a high level of implementation expertise, quick communication channels and direct communication for your software maintenance, our team could be the ideal fit for your requirements package. Get in touch with us!
How exactly does the takeover of a maintenance contract work?
There is no defined procedure for transferring the support of your software to a new SAP partner. However, we can support you at this point with our experience. The first step is to select a potential future maintenance partner:
- Websearch and SAP Partnerfinder
Use the regional search in Google or the SAP Partnerfinder to evaluate suitable SAP partners. Limit your search to your requirements and shortlist your favorite partners. - Recommendations
You can also use your personal or business network. There may be specific partner recommendations or tips and recommendations on what you should look out for when choosing a partner.
How do I know which partner is right for me?
Once you have narrowed down your search to a few SAP partners, it's time to get down to the details. Since such a change should be as long-term as possible, it is important for both sides to check whether the type of cooperation and ultimately the chemistry are right. We have worked on this in the following 3 steps so far:
- Introductory meetings
An initial meeting allows us and you to find out more about the company, its background and goals and its corporate values. This creates a basis of trust, which is very important for us when working with our customers. - System Health Check
In the next step, our team analyzes your SAP Business One installation in a system health check and creates a business blueprint (in short) in the subsequent system reengineering. - Individual Offer
Once the analysis has been completed, we summarize the relevant services of our team in detail for you and create an individual offer tailored to your needs.
What services do we offer for your change?
If you choose us as your new partner for your SAP Business One software maintenance, we offer you the following services:
- Inventory analysis including
- System Health Check
- System reengineering (business blueprint (short))
- Contract management for your license situation
- Ongoing support
- Software support
- Update & release service